-
Products
- Protect⁺
-
Brand & Support
- Partnership
-
Language
Shipping Policy
Thank you for visiting and shopping at X-Sense. The terms and conditions that constitute our shipping policy are described below:
- Holiday Notice
- We kindly inform our valued customers that orders placed between January 28, 2025, and February 1, 2025, may experience slight delays due to the Chinese Spring Festival. Shipping will be completed within 5 business days. We deeply appreciate your patience and understanding during this festive period.
- Shipping Fees
We offer free shipping for orders over $35 from the X-Sense official website.
- Order Processing
Normal order processing takes 1-3 business days (Monday-Friday).
- Delivery Time
United States and Europe Address: Orders are typically delivered within 1 week under normal circumstances.
Canada Address: Orders are typically delivered within 2 weeks under normal circumstances.
Please note that shipping times may be extended during holidays or peak seasons. In such cases, we will post a notification on our website to keep you informed. If you have any questions or encounter any issues with your shipment, feel free to contact our customer service team at service@x-sense.com.
- Shipping Confirmation and Order Tracking
If you have any issues or problems about your tracking number, please feel free to email our customer support team at service@x-sense.com.
- Returns and Refund Policy
If you wish to request a return/refund during the order shipment, please feel free to email our customer support team at service@x-sense.com. For more details, please go to the Returns and Warranty.
Prompt
Shopping Cart
Your cart is currently empty.
Continue shopping